Monitoring - iland engineers have resolved the issue with the iland Secure Cloud Backup service located at the London facility. All services for lon02-backup02.ilandcloud.com are operational at this time and iland engineers will continue to monitor the environment for the next 24 hours to insure stability.

All services will resume automatically with no customer intervention required.
Mar 2, 08:14 CST
Identified - iland engineers have identified an issue impacting the iland Secure Cloud Backup infrastructure located at the London facility. Customers peering to lon02-backup02.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Mar 2, 07:28 CST
Amsterdam AMS00 (Europe) Operational
iland Colocation Operational
Amsterdam AMS01 (Europe) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Zerto Operational
Amsterdam AMS03 (Europe) Operational
iland Secure DRaaS with Veeam Operational
Dallas DAL02 (North America) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Private Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
Dallas DAL06 (North America) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Dallas DAL22 (North America) Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure DRaaS with Zerto Operational
Dallas DAL23 (North America) Operational
iland Lab Engine Operational
Dallas DAL25 (North America) Operational
iland Secure DRaaS with Veeam Operational
Dallas DAL26 (North America) Operational
iland Secure DRaaS with Zerto Operational
London LON02 (United Kingdom) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
London LON03 (United Kingdom) Operational
iland Secure DRaaS with Veeam Operational
Los Angeles LAX01 (North America) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Manchester MAN01 (United Kingdom) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Manchester MAN03 (United Kingdom) Operational
iland Secure DRaaS with Veeam Operational
McLean MCL00 (North America) Operational
iland Colocation Operational
Melbourne MEL02 (Asia Pacific) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Melbourne MEL03 (Asia Pacific) Operational
iland Secure DRaaS with Veeam Operational
Reston RES01 (North America) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Reston RES02 (North America) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Seattle SEA00 (North America) Operational
iland Colocation Operational
Singapore SIN01 (Asia Pacific) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Sterling STR02 (North America) Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure DRaaS with Zerto Operational
Sterling STR03 (North America) Operational
iland Lab Engine Operational
Sterling STR05 (North America) Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Veeam Operational
Sydney SYD02 (Asia Pacific) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure DRaaS with Double-Take Operational
iland Secure Private Cloud Operational
Toronto TOR02 (Canada) Operational
iland Secure Cloud Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Zerto Operational
Toronto TOR03(Canada) Operational
iland Lab Engine Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Veeam Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:33 CST
iland Engineering will be performing maintenance for the iland Secure Cloud Backup environment for dal22-backup08.ilandcloud.com. Customers peered to this environment may exhibit errors or failures in their backup jobs during this time.

Once the maintenance is complete, all services will resume automatically with no customer intervention required.

Thank you,

iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 12:03 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:34 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:35 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:39 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:38 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:40 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:41 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:42 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:44 CST
Dallas - iland Secure DRaaS with Zerto - Upgrade Mar 15, 20:00 - Mar 16, 02:00 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:45 CST
Dallas - iland Secure DRaaS with Zerto - Upgrade Mar 16, 20:00 - Mar 17, 02:00 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:46 CST
Dallas - iland Secure DRaaS with Zerto - Upgrade Mar 17, 20:00 - Mar 18, 02:00 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:47 CST
Dallas - iland Secure DRaaS with Zerto - Upgrade Mar 18, 20:00 - Mar 19, 02:00 CST
iland engineers will be applying an important upgrade to the iland Secure DRaaS with Zerto infrastructure that will improve performance and functionality. Customers should stop all failover tests prior to this maintenance beginning and may see intermittent site disconnections during the maintenance window.

If you need any assistance with your infrastructure during this maintenance window, please contact the iland Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Mar 2, 14:48 CST
Amsterdam - Network Maintenance Apr 5, 13:00-15:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:36 CST
London - Network Maintenance Apr 5, 14:00-16:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:41 CST
Manchester - Network Maintenance Apr 5, 14:00-16:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:45 CST
Amsterdam - Network Maintenance Apr 5, 18:00 - Apr 6, 00:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:38 CST
London - Network Maintenance Apr 5, 19:00 - Apr 6, 01:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:42 CST
Manchester - Network Maintenance Apr 5, 19:00 - Apr 6, 01:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:46 CST
Singapore - Network Maintenance Apr 6, 08:00-10:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:53 CST
Melbourne - Network Maintenance Apr 6, 08:00-10:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:50 CST
Sydney - Network Maintenance Apr 6, 08:00-16:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:17 CST
Melbourne - Network Maintenance Apr 6, 10:00-16:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:51 CST
Singapore - Network Maintenance Apr 6, 10:00-16:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:54 CST
Amsterdam - Network Maintenance Apr 6, 18:00 - Apr 7, 00:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:39 CST
Manchester - Network Maintenance Apr 6, 19:00 - Apr 7, 01:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:47 CST
London - Network Maintenance Apr 6, 19:00 - Apr 7, 01:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:43 CST
Melbourne - Network Maintenance Apr 7, 08:00-14:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:52 CST
Sydney - Network Maintenance Apr 7, 08:00-14:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:19 CST
Singapore - Network Maintenance Apr 7, 08:00-14:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 14:55 CST
Reston - Network Maintenance Apr 7, 19:00 - Apr 8, 03:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:20 CST
Toronto - Network Maintenance Apr 7, 19:00 - Apr 8, 03:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:23 CST
Los Angeles - Network Maintenance Apr 7, 22:00 - Apr 8, 02:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:25 CST
Toronto - Network Maintenance Apr 8, 19:00 - Apr 9, 01:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:24 CST
Reston - Network Maintenance Apr 8, 19:00 - Apr 9, 01:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:21 CST
Los Angeles - Network Maintenance Apr 8, 22:00 - Apr 9, 04:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:26 CST
Dallas - Network Maintenance Apr 12, 20:00 - Apr 13, 04:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:28 CST
Los Angeles - Network Maintenance Apr 12, 22:00 - Apr 13, 06:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:31 CST
Dallas - Network Maintenance Apr 13, 20:00 - Apr 14, 04:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:29 CST
Sterling - Network Maintenance Apr 14, 20:00 - Apr 15, 04:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:32 CST
McLean - Network Maintenance Apr 15, 20:00 - Apr 16, 00:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:35 CST
Sterling - Network Maintenance Apr 15, 20:00 - Apr 16, 04:00 CST
As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure. During the maintenance window, customers may notice intermittent packet loss and increased latency while the maintenance is being performed.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Posted on Feb 26, 16:33 CST
Past Incidents
Mar 2, 2021
Completed - The scheduled maintenance has been completed.
Mar 2, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 20:00 CST
Scheduled - iland engineers will be performing the Zerto v7.5 upgrade for customers leveraging the iland Secure DRaaS with Zerto service. Replication services, failover activities and VPG edit operations will be unavailable during this time.

There is no action required. All services will resume as normal at the end of the maintenance window.

Thank you,
iland Support
https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Mar 1, 16:40 CST
Resolved - All services for iland Secure Cloud are operational and stable at this time.
Mar 2, 14:59 CST
Monitoring - iland engineers have resolved the issue with the iland Secure Cloud Backup service located at the Amsterdam facility. All services for ams01-backup01.ilandcloud.com are operational at this time and iland engineers will continue to monitor the environment for the next 24 hours to insure stability.
Mar 1, 09:13 CST
Identified - iland engineers have identified continued issues impacting the iland Secure Cloud Backup infrastructure located at the Amsterdam facility. Customers peering to ams01-backup01.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Mar 1, 07:43 CST
Monitoring - iland engineers have resolved the issue with the iland Secure Cloud Backup service located at the Amsterdam facility. All services for ams01-backup01.ilandcloud.com are operational at this time and iland engineers will continue to monitor the environment for the next 24 hours to insure stability.

All services will resume automatically with no customer intervention required.
Mar 1, 06:03 CST
Identified - iland engineers have identified an issue impacting the iland Secure Cloud Backup infrastructure located at the Amsterdam facility. Customers peering to ams01-backup01.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Mar 1, 05:10 CST
Resolved - All services for iland Secure Cloud are operational and stable at this time.
Mar 2, 14:58 CST
Monitoring - iland Engineering has addressed the issue affecting some customers peered with str05-backup01.ilandcloud.com. We will monitor the environment for the next 24 hours to insure continued stability.
Mar 1, 16:28 CST
Identified - iland Engineering is currently investigating an issue affecting some customer replication jobs peered with str05-backup01.ilandcloud.com. Some customers peered to this server may exhibit errors or failures in their replication jobs until the issue is resolved.
Mar 1, 14:49 CST
Mar 1, 2021
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Completed - The scheduled maintenance has been completed.
Feb 26, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 14:00 CST
Scheduled - iland engineers will be performing infrastructure patching in our iland Secure DRaaS with Veeam environment. Virtual machines will be unobtrusively migrated between hosts during this maintenance window and virtual machine configuration operations will be unavailable via the iland Secure Cloud Console for the duration of the maintenance. All iland Secure DRaaS failover tests should be stopped. Customers leveraging our iland Secure DRaaS products will see intermittent site disconnects during the maintenance window. There should not be any impact on running or protected virtual machines during this maintenance.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Feb 25, 16:04 CST
Feb 25, 2021
Completed - The scheduled maintenance has been completed.
Feb 25, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 22:01 CST
Scheduled - iland engineers will be performing database maintenance in the iland Cloud and iland Secure Cloud environment. During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Feb 23, 15:09 CST
Feb 24, 2021
Completed - The scheduled maintenance has been completed.
Feb 24, 21:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 20:00 CST
Scheduled - iland engineers will be performing maintenance for the iland Secure DRaaS with Zerto environment. Replication services will continue to operate, however failover activities and VPG edit operations will be unavailable during this time.
Feb 24, 15:05 CST
Feb 23, 2021
Completed - The scheduled maintenance has been completed.
Feb 23, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 13:00 CST
Scheduled - iland engineering will be performing emergency maintenance to apply a patch provided by Veeam to resolve critical issues identified in the Backup for Microsoft Office 365 product. Customers peered to the following environments may exhibit errors or failures in their backup jobs during this time.

ams01-backup04.ilandcloud.com
ams01-backup06.ilandcloud.com
dal02-backup04.ilandcloud.com
dal22-backup04.ilandcloud.com
dal22-backup06.ilandcloud.com
dal22-backup09.ilandcloud.com
dal22-backup10.ilandcloud.com
lax01-backup04.ilandcloud.com
lon02-backup04.ilandcloud.com
lon02-backup06.ilandcloud.com
man01-backup04.ilandcloud.com
mel02-backup04.ilandcloud.com
res01-backup04.ilandcloud.com
res22-backup04.ilandcloud.com
str02-backup04.ilandcloud.com
str02-backup06.ilandcloud.com

******** Customer Action Required ********

In order to maintain restore functionality for Microsoft Exchange and SharePoint using the Veeam Explorer, customers will be required to download and install the following patches provided at https://www.veeam.com/kb4099.

- VeeamExplorerForExchange_4.0.1.625_KB4099.msp
- VeeamExplorerForSharePoint_4.0.1.625_KB4099.msp

Once the maintenance is complete, all services will resume automatically.

Please contact iland Support with any questions or issues with the update to Veeam Explorer.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Feb 23, 12:20 CST
Completed - The scheduled maintenance has been completed.
Feb 23, 13:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 12:30 CST
Scheduled - iland engineering will be performing emergency maintenance to apply a patch provided by Veeam to resolve critical issues identified in the Backup for Microsoft Office 365 product. Customers peered to the following environments may exhibit errors or failures in their backup jobs during this time.

sin01-backup04.ilandcloud.com
tor03-backup04.ilandcloud.com

******** Customer Action Required ********

In order to maintain restore functionality for Microsoft Exchange and SharePoint using the Veeam Explorer, customers will be required to download and install the following patches provided at https://www.veeam.com/kb4099.

- VeeamExplorerForExchange_4.0.1.625_KB4099.msp
- VeeamExplorerForSharePoint_4.0.1.625_KB4099.msp

Once the maintenance is complete, all services will resume automatically.

Please contact iland Support with any questions or issues with the update to Veeam Explorer.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Feb 23, 12:22 CST
Feb 22, 2021
Resolved - All services for iland Secure Cloud in Reston are operational and stable at this time.
Feb 22, 07:41 CST
Monitoring - iland engineers have resolved the issue with one of the iland Secure Cloud Backup storage repositories located at the Reston facility. All services for res01-backup02.ilandcloud.com are operational at this time and iland engineers will continue to monitor the environment for the next 24 hours to insure stability.

All services will resume automatically with no customer intervention required.
Feb 20, 01:54 CST
Identified - iland engineers have identified an issue impacting the iland Secure Cloud Backup infrastructure located at the Reston facility. Some customers peering to res01-backup02.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Feb 20, 01:41 CST
Resolved - All services for iland Secure Cloud in Reston are operational and stable at this time.
Feb 22, 07:39 CST
Investigating - iland engineers have identified an issue impacting the iland Secure Cloud Backup infrastructure located at the Sterling facility. Some customers peering to str02-backup02.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Feb 20, 18:47 CST
Feb 21, 2021

No incidents reported.

Feb 20, 2021
Feb 19, 2021
Completed - The scheduled maintenance has been completed.
Feb 19, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 10:00 CST
Scheduled - iland engineers will be performing database maintenance in the iland Cloud and iland Secure Cloud environment. During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Feb 16, 16:58 CST
Feb 18, 2021
Resolved - All services for iland Secure Cloud in Reston are operational and stable at this time.
Feb 18, 22:35 CST
Identified - The iland Secure Cloud environment in Reston has experienced a host failure, causing some customers to experience a restart of virtual servers during the failover activities. All services continue to perform as expected while the failed host issue is being resolved.
Feb 18, 19:09 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 17:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:32 CST
Scheduled - iland engineering will be performing emergency maintenance for the iland Secure Cloud Backup environment for res01-backup04.ilandcloud.com. Customers peered to this environment may exhibit errors or failures in their backup jobs during this time.

Once the maintenance is complete, all services will resume automatically with no customer intervention required.
Feb 18, 16:11 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 17:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:32 CST
Scheduled - iland engineering will be performing emergency maintenance for the iland Secure Cloud Backup environment for man01-backup04.ilandcloud.com. Customers peered to this environment may exhibit errors or failures in their backup jobs during this time.

Once the maintenance is complete, all services will resume automatically with no customer intervention required.
Feb 18, 16:10 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 17:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:32 CST
Scheduled - iland engineering will be performing emergency maintenance for the iland Secure Cloud Backup environment for mel02-backup04.ilandcloud.com. Customers peered to this environment may exhibit errors or failures in their backup jobs during this time.

Once the maintenance is complete, all services will resume automatically with no customer intervention required.
Feb 18, 16:08 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 17:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:32 CST
Scheduled - iland engineering will be performing emergency maintenance for the following iland Secure Cloud Backup environments:

lon02-backup04.ilandcloud.com
lon02-backup06.ilandcloud.com

Customers peered to these environments may exhibit errors or failures in their backup jobs during this time. Once the maintenance is complete, all services will resume automatically with no customer intervention required.
Feb 18, 16:04 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 17:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:32 CST
Scheduled - iland engineering will be performing emergency maintenance for the following iland Secure Cloud Backup environments:

str02-backup04.ilandcloud.com
str02-backup06.ilandcloud.com

Customers peered to these environments may exhibit errors or failures in their backup jobs during this time. Once the maintenance is complete, all services will resume automatically with no customer intervention required.
Feb 18, 16:02 CST
Resolved - iland Engineering has successfully confirmed resolution on all issues and all services remain online and stable.
Feb 18, 16:49 CST
Monitoring - iland Engineering has addressed the issue affecting some customers peered with dal25-backup01.ilandcloud.com. We will monitor the environment for the next 24 hours to insure continued stability.
Feb 17, 18:03 CST
Identified - iland Engineers have identified an issue affecting some customer backup jobs configured and peered with dal25-backup01.ilandcloud.com. Some customers peered to this server may exhibit errors or failures in their backup jobs until the issue is resolved.
Feb 17, 13:26 CST
Completed - The scheduled maintenance has been completed.
Feb 18, 15:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 14:30 CST
Scheduled - iland engineering will be performing emergency maintenance for the following iland Secure Cloud Backup environments:

dal22-backup04.ilandcloud.com
dal22-backup06.ilandcloud.com
dal22-backup09.ilandcloud.com
dal22-backup10.ilandcloud.com

Customers peered to these environments may exhibit errors or failures in their backup jobs during this time. Once the maintenance is complete, all services will resume automatically with no customer intervention required.
Feb 18, 14:17 CST
Feb 17, 2021
Feb 16, 2021
Resolved - iland engineers have resolved the issue with the iland Secure Cloud Backup with Veeam environment for lon02-backup01.ilandcloud.com and all services are operational at this time.
Feb 16, 16:36 CST
Monitoring - iland engineers have resolved the hardware issue with one of the iland Secure Cloud Backup storage repositories located at the London facility. All services for lon02-backup01.ilandcloud.com are operational at this time and iland engineers will continue to monitor the environment for the next 24 hours to insure stability.

All services will resume automatically with no customer intervention required.
Feb 15, 19:36 CST
Identified - iland engineers have identified a hardware issue with one of the repositories that is backing the iland Secure Cloud Backup infrastructure in London. Customers using the lon02-backup02.ilandcloud.com service provider will experience job failures during this time.
Feb 15, 18:36 CST