All Systems Operational
Dallas (North America) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
Los Angeles (North America) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
Reston (North America) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
London (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
Manchester (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
Amsterdam (Europe) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Secure DRaaS with DT   Operational
Singapore (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
Sydney (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Secure DRaaS with DT   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
London - Scheduled Maintenance Oct 23, 07:00-12:00 CDT
Duration: 10/23/2017 from 13:00 BST to 18:00 BST
Location: London
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:20 CDT
Dallas - Scheduled Maintenance Oct 23, 08:00-16:00 CDT
Duration: 10/23/2017 from 08:00 CDT to 16:00 CDT
Location: Dallas
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:11 CDT
Duration: 10/23/2017 from 06:00 PDT to 14:00 PDT
Location: Los Angeles
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:25 CDT
Manchester - Scheduled Maintenance Oct 24, 07:00-12:00 CDT
Duration: 10/24/2017 from 13:00 BST to 18:00 BST
Location: Manchester
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:32 CDT
Reston - Scheduled Maintenance Oct 24, 08:00-16:00 CDT
Duration: 10/24/2017 from 09:00 EDT to 17:00 EDT
Location: Reson
Type Of Event: Scheduled Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:02 CDT
Amsterdam - Scheduled Maintenance Oct 24, 19:00-21:00 CDT
Duration: October 25, 2017 02:00 CEST to 04:00 CEST
Location: Amsterdam
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Amsterdam datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 9, 08:36 CDT
Amsterdam - Scheduled Maintenance Oct 25, 07:00-12:00 CDT
Duration: 10/25/2017 from 14:00 CEST to 19:00 CEST
Location: Amsterdam
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:37 CDT
Singapore - Scheduled Maintenance Oct 25, 08:00-16:00 CDT
Duration: 10/25/2017 from 14:00 SGT to 22:00 SGT
Location: Singapore
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:34 CDT
Sydney - Scheduled Maintenance Oct 25, 08:00-16:00 CDT
Duration: 10/25/2017 from 00:00 AEDT to 08:00 AEDT
Location: Sydney
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing patching on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. iland will be performing this update outside of the daily backup windows, no backup jobs will be missed during this maintenance.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:39 CDT
Singapore - Scheduled Maintenance Oct 25, 11:00-17:00 CDT
Duration: 10/26/2017 from 00:00 SGT to 06:00 SGT
Location: Singapore
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Singapore datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 11:52 CDT
London - Scheduled Maintenance Oct 25, 22:00 - Oct 26, 00:00 CDT
Duration: October 26, 2017 from 04:00 BST to 06:00 BST
Location: London
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our London datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 9, 08:38 CDT
Singapore - Scheduled Maintenance Oct 31, 11:00-17:00 CDT
Duration: 11/01/2017 from 00:00 SGT to 06:00 SGT
Location: Singapore
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our {Datacenter location} datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 20, 14:01 CDT
Duration: November 4, 2017 from 01:00 PDT to 03:00 PDT
Location: Los Angeles
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Los Angeles datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 13, 10:37 CDT
Reston - Scheduled Maintenance Nov 4, 19:00-21:00 CDT
Duration: November 4, 2017 from 20:00 EDT to 22:00 EDT
Location: Reston
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Reston datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Oct 3, 15:28 CDT
Past Incidents
Oct 22, 2017

No incidents reported today.

Oct 21, 2017
Completed - The scheduled maintenance has been completed.
Oct 21, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:01 CDT
Scheduled - Duration: October 21, 2017 from 09:00 EDT to 18:00 EDT
Location: Reston
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be upgrading our virtual network infrastructure in our iland Cloud and Secure Cloud environments. This proactive maintenance will address several known issues and enable enhanced functionality. Virtual machines will be unobtrusively migrated between hosts during this maintenance window. Virtual machine configuration operations will be unavailable via the iland Console for the duration of the maintenance. All iland DRaaS with Zerto and iland Secure DRaaS with Zerto failover tests should be stopped. VPG operations will be unavailable during this timeframe.

Please feel free to contact iland support if you need any assistance during
this maintenance window.


Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 19, 19:31 CDT
Completed - The scheduled maintenance has been completed.
Oct 21, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 CDT
Scheduled - Duration: October 20, 2017 from 20:00 PDT to 23:00 PDT
Location: Los Angeles
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Los Angeles iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Friday October 20th from 20:00 PDT to 23:00 PDT. During this maintenance window, vCloud Director will be inaccessible and no backups will run during this time frame. Customers using iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 13:10 CDT
Oct 20, 2017
Completed - The scheduled maintenance has been completed.
Oct 20, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 19:00 CDT
Scheduled - Duration: October 20, 2017 from 20:00 EDT to 23:00 EDT
Location: Reston
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Reston iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Friday, October 20th from 20:00 EDT to 23:00 EDT. During this maintenance window, vCloud Director will be inaccessible and no backups will run during this time frame. Customers using iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 13:08 CDT
Oct 19, 2017
Completed - The scheduled maintenance has been completed.
Oct 19, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 20:00 CDT
Scheduled - Duration: October 19, 2017 from 20:00 CDT to 23:00 CDT
Location: Dallas
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Dallas iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Thursday, October 19th from 20:00 CDT to 23:00 CDT. During this maintenance window, vCloud Director will be inaccessible and no backups will run during this time frame. Customers using iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 12:15 CDT
Completed - The scheduled maintenance has been completed.
Oct 19, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 13:00 CDT
Scheduled - Duration: October 19, 2017 from 20:00 CEST to 23:00 CEST
Location: Amsterdam
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Amsterdam iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Thursday, October 19th from 20:00 CEST to 23:00 CEST. During this maintenance window, vCloud Director will be inaccessible and no backups will run during this time frame. Customers using iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 13:21 CDT
Resolved - All services are now operational. We appreciate your patience.
Oct 19, 12:59 CDT
Update - iland engineers are currently performing the final QA before marking this as resolved.
Oct 19, 12:27 CDT
Monitoring - iland engineers are currently monitoring the service restarts.
Oct 19, 12:17 CDT
Identified - iland engineers have been alerted to a potential problem that requires a service restart of our Veeam services for DAL02. In order to avoid problems during heavy traffic backup and replication windows this evening, we are required to restart these services. If you notice any backup or replica jobs failing for the next 15 minutes, this is because the services will be restarting. We will follow up when this incident is rectified.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 19, 12:03 CDT
Oct 18, 2017
Completed - The scheduled maintenance has been completed.
Oct 18, 17:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 14:00 CDT
Scheduled - Duration: October 18, 2017 from 20:00 BST to 23:00 BST
Location: London
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the London iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Wednesday, October 18th from 20:00 BST to 23:00 BST. During this maintenance window, vCloud Director will be inaccessible and no backups will run during this time frame. Customers using iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 12:10 CDT
Completed - The scheduled maintenance has been completed.
Oct 18, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 CDT
Scheduled - Duration: October 19, 2017 from 00:00 AEDT to 03:00 AEDT
Location: Sydney
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Sydney iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Thursday, October 19th from 00:00 AEDT to 03:00 AEDT. During this maintenance window, vCloud Director will be inaccessible and no backups will run during this time frame. Customers using iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 13:17 CDT
Oct 17, 2017
Completed - The scheduled maintenance has been completed.
Oct 17, 17:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 14:00 CDT
Scheduled - Duration: October 17, 2017 from 20:00 BST to 23:00 BST
Location: Manchester
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Manchester iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Tuesday October 17th from 20:00 BST to 23:00 BST. During this maintenance window, vCloud Director will be inaccessible and no backups will run during this time frame. Customers using iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 11:51 CDT
Completed - The scheduled maintenance has been completed.
Oct 17, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 09:00 CDT
Scheduled - Duration: October 17, 2017 from 22:00 SGT to October 18, 2017 at 01:00 SGT
Location: Singapore
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Singapore iland Cloud, iland Secure Cloud, iland Secure DRaaS with DoubleTake and iland Secure DRaaS with Zerto environment on Tuesday October 17th from 22:00 SGT to Wednesday October 18th 01:00 SGT.

During this maintenance window, VM management via the iland Console will be unavailable and no backups will run during this time frame. Customers utilizing iland Secure DRaaS with Zerto will see intermittent site disconnects and will be unable to create or modify VPGs. Failover tests must be stopped during this maintenance window. There will be no impact to protected VMs. It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 11, 13:31 CDT
Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 CDT
Scheduled - Duration: October 16, 2017 from 20:00 PDT to 23:00 PDT
Location: Los Angeles
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing infrastructure patching in the Los Angeles iland Secure Private Cloud environment on the date mentioned above. During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. There will be no impact to running or protected virtual machines during this maintenance.

If you need any assistance with your infrastructure during this maintenance window, please do not hesitate to contact us.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 13, 11:58 CDT
Oct 16, 2017
Resolved - iland engineers have remedied all customer VPG issues over the day. We will continue to monitor the Secure DRaaS with Zerto services until tomorrow morning. If you have any questions, please feel free to reach out to our support team, we are here to help.
Oct 16, 15:28 CDT
Update - iland engineers have discovered an issue with the Zerto VRA's that perform replication for some customer environments. We are working through getting the faulty Zerto VRA's rebooted.
Oct 16, 10:05 CDT
Identified - iland engineers identified a problem that is causing some customers to lose Zerto replication connectivity to our Dallas iland Secure DRaaS with Zerto environment. We are investigating the issue and will provide more details shortly.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 16, 09:04 CDT
Oct 15, 2017
Completed - We were able to get past the slow download speeds in the previous status update. This maintenance is now complete.
Oct 15, 20:31 CDT
Update - Good evening, we need to extend the window for this maintenance by three hours. We are not experiencing any problems or downtime with the scheduled maintenance other than slow download speeds of the latest firmware for our archive storage tier from the vendor. The archive storage tier is the last portion of the maintenance and we plan to begin this phase shortly. Thank you for your patience.
Oct 15, 19:18 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 12:00 CDT
Scheduled - Duration: October 15, 2017 from 12:00 CDT to 20:00 CDT
Location: Dallas
Type Of Event: Scheduled Infrastructure Maintenance

iland engineers will be performing routine software updates to our storage arrays. These updates will address known issues and allow for new functionality. No impact to running virtual machines is expected.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 12, 13:47 CDT
Oct 14, 2017
Completed - The scheduled maintenance has been completed.
Oct 14, 18:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 10:00 CDT
Scheduled - Duration: October 14, 2017 from 10:00 PDT to 18:00 PDT
Location: Los Angeles
Type Of Event: Scheduled Infrastructure Maintenance

iland engineers will be performing routine software updates to our storage arrays. These updates will address known issues and allow for new functionality. No impact to running virtual machines is expected.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 12, 13:49 CDT
Completed - The scheduled maintenance has been completed.
Oct 14, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:00 CDT
Scheduled - Duration: October 14, 2017 from 00:00 CDT to 05:00 CDT
Location: Dallas
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Dallas datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Sep 21, 09:10 CDT
Oct 13, 2017
Completed - The scheduled maintenance has been completed.
Oct 13, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 14:00 CDT
Scheduled - Duration: October 13, 2017 from 20:00 BST to 22:00 BST
Location: Manchester
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing maintenance on our networking infrastructure at our Manchester datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 12, 13:51 CDT
Oct 12, 2017
Completed - The scheduled maintenance has been completed.
Oct 12, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 19:00 CDT
Scheduled - Duration: October 12, 2017 from 20:00 EDT to October 13, 2017 at 00:00 EDT
Location: Reston
Type Of Event: Scheduled Infrastructure Maintenance

iland engineers will be performing routine software updates to some of our storage arrays in our Reston iland Cloud, iland Secure Cloud, iland Secure DRaaS with Zerto and iland Secure DRaaS with Veeam environments. These updates will address known issues and allow for new functionality. No impact to running virtual machines is expected.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 10, 09:09 CDT
Completed - The scheduled maintenance has been completed.
Oct 12, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 20:00 CDT
Scheduled - Duration: October 12, 2017 from 20:00 CDT to 21:00 CDT
Location: Dallas
Type Of Event: Scheduled Maintenance

As part of on-going maintenance, iland engineers will be applying an important update to our iland Secure DRaaS with Zerto infrastructure. This update will improve performance of the iland Secure DRaaS with Zerto Infrastructure. There will be no impact to running or protected virtual machines during this maintenance; however, customers will see temporary site disconnects. If you need any assistance with your infrastructure during this maintenance window, please do not hesitate to contact us.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 5, 14:50 CDT
Completed - The scheduled maintenance has been completed.
Oct 12, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 14:00 CDT
Scheduled - Duration: October 12, 2017 from 20:00 BST to October 13, 2017 at 00:00 BST
Location: Manchester
Type Of Event: Scheduled Infrastructure Maintenance

iland engineers will be performing routine software updates to some of our storage arrays in our Manchester iland Cloud, iland Secure Cloud and iland Secure DRaaS with Zerto. These updates will address known issues and allow for new functionality. No impact to running virtual machines is expected.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 10, 09:13 CDT
Completed - The scheduled maintenance has been completed.
Oct 12, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 23:00 CDT
Scheduled - Duration: October 12, 2017 from 00:00 EDT to 06:00 EDT
Location: Reston
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Reston datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 3, 15:25 CDT
Completed - The scheduled maintenance has been completed.
Oct 12, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 20:00 CDT
Scheduled - Duration: October 11, 2017 from 20:00 CDT to October 12, 2017 at 01:00 CDT
Location: Dallas
Type Of Event: Scheduled Infrastructure Maintenance

iland engineers will be performing routine software updates to some of our storage arrays in our Dallas iland Cloud, iland Secure Cloud, iland Secure DRaaS with Zerto and iland Secure DRaaS with Veeam environments. These updates will address known issues and allow for new functionality. No impact to running virtual machines is expected.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 10, 09:15 CDT
Completed - The scheduled maintenance has been completed.
Oct 12, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 22:00 CDT
Scheduled - Duration: October 12, 2017 from 04:00 BST to 06:00 BST
Location: Manchester
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Manchester datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

http://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 3, 15:23 CDT
Oct 11, 2017
Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:00 CDT
Scheduled - Duration: October 11, 2017 from 20:00 BST to October 12, 2017 at 00:00 BST
Location: London
Type Of Event: Scheduled Maintenance

iland engineers will be performing routine software updates to some of our storage arrays in our London iland Cloud, iland Secure Cloud, iland Secure DRaaS with Zerto and iland Secure DRaaS with Veeam environments. These updates will address known issues and allow for new functionality. No impact to running virtual machines is expected.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Oct 10, 09:06 CDT
Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.