Monitoring - land Engineering have resolved this issue and confirmed no further impact to customer workloads. All affected workloads and services are confirmed operational at this time. iland Engineering will continue to monitor the environment for the next 24-hours to insure stability
Jun 23, 18:44 CDT
Identified - iland Engineering have detected a host failure located in the Dallas facility, causing some customers to experience a restart of workloads during the automated failover activities. All services continue to perform as expected while the failed host issue is being resolved.
Jun 23, 18:00 CDT
Amsterdam AMS00 (Europe) Operational
iland Colocation Operational
Amsterdam AMS01 (Europe) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Zerto Operational
Amsterdam AMS03 (Europe) Operational
iland Secure DRaaS with Veeam Operational
Dallas DAL02 (North America) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Private Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
Dallas DAL06 (North America) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Dallas DAL22 (North America) Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure DRaaS with Zerto Operational
Dallas DAL23 (North America) Operational
iland Lab Engine Operational
Dallas DAL24 (North America) Operational
iland Secure DRaaS with Veeam Operational
Dallas DAL25 (North America) Operational
iland Secure DRaaS with Veeam Operational
Dallas DAL26 (North America) Operational
iland Secure Cloud Operational
iland Secure DRaaS with Zerto Operational
London LON02 (United Kingdom) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
London LON03 (United Kingdom) Operational
iland Secure DRaaS with Veeam Operational
Los Angeles LAX01 (North America) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Manchester MAN01 (United Kingdom) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Manchester MAN03 (United Kingdom) Operational
iland Secure DRaaS with Veeam Operational
McLean MCL00 (North America) Operational
iland Colocation Operational
Melbourne MEL02 (Asia Pacific) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Melbourne MEL03 (Asia Pacific) Operational
iland Secure DRaaS with Veeam Operational
Reston RES01 (North America) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Reston RES22 (North America) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Seattle SEA00 (North America) Operational
iland Colocation Operational
Singapore SIN01 (Asia Pacific) Operational
iland Cloud Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Double-Take Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure Private Cloud Operational
Sterling STR02 (North America) Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure DRaaS with Zerto Operational
Sterling STR03 (North America) Operational
iland Lab Engine Operational
Sterling STR05 (North America) Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Veeam Operational
Sydney SYD02 (Asia Pacific) Operational
iland Cloud Operational
iland Lab Engine Operational
iland Secure Cloud Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
iland Secure Cloud Console Operational
iland Secure Cloud Object Storage Operational
iland Secure DRaaS with Veeam Operational
iland Secure DRaaS with Zerto Operational
iland Secure DRaaS with Double-Take Operational
iland Secure Private Cloud Operational
Toronto TOR02 (Canada) Operational
iland Secure Cloud Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Zerto Operational
Toronto TOR03(Canada) Operational
iland Lab Engine Operational
iland Secure Cloud Console Operational
iland Secure DRaaS with Veeam Operational
iland Secure Cloud Backup with Veeam Operational
iland Secure Cloud Backup for Microsoft Office 365 with Veeam Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Duration: 06/28/2021 from 08:00 CT to 12:00 CT
Location: Dallas
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade
Posted on Jun 10, 17:08 CDT
Duration: 6/28/2021 from 11:00 CT to 15:00 CT
Location: Dallas
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:06 CDT
Duration: 06/29/2021 from 13:00 BST to 17:00 BST
Location: London
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:16 CDT
Duration: 6/29/2021 from 13:00 BST to 17:00 BST
Location: London
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:12 CDT
Duration: 06/29/2021 from 10:00 ET to 14:00 ET
Location: Toronto
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 16, 13:00 CDT
Duration: 06/29/2021 from 15:00 BST to 19:00 BST
Location: Manchester
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 16, 12:59 CDT
Duration: 06/29/2021 from 16:00 CEST to 20:00 CEST
Location: Amsterdam
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 16, 12:58 CDT
Duration: 06/30/2021 from 08:00 CT to 12:00 CT
Location: Dallas
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure for those customers peered to dal22-backup01.ilandcloud.com or dal22-backup08.ilandcloud.com or dal22-backup12.ilandcloud.com.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:28 CDT
Duration: 6/30/2021 from 08:00 CT to 12:00 CT
Location: Dallas
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:13 CDT
Duration: 06/30/2021 from 15:00 BST to 19:00 BST
Location: London
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 16, 13:02 CDT
Duration: 06/30/2021 from 12:00 CT to 16:00 CT
Location: Dallas
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure for those customers peered to dal22-backup03.ilandcloud.com or dal22-backup05.ilandcloud.com or dal22-backup05.ilandcloud.com or dal22-backup11.ilandcloud.com.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:30 CDT
Duration: 06/30/2021 from 10:00 PT to 14:00 PT
Location: Los Angeles
Type Of Event: Scheduled Backup Infrastructure Maintenance
Posted on Jun 16, 13:01 CDT
Duration: 07/01/2021 from 09:00 ET to 13:00 ET
Location: Reston
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:18 CDT
Duration: 07/02/2021 from 00:00 AEST to 04:00 AEST
Location: Sydney
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 16, 13:04 CDT
b>Duration: 07/02/2021 from 00:00 AEST to 04:00 AEST
Location: Melbourne
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 16, 13:05 CDT
Duration: 7/01/2021 from 12:00 ET to 16:00 ET
Location: Reston
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:14 CDT
Duration: 07/01/2021 from 13:00 ET to 17:00 ET
Location: Reston
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 16, 13:03 CDT
Duration: 07/06/2021 from 15:00 CEST to 19:00 CEST 8a
Location: Amsterdam
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:20 CDT
Duration: 07/06/2021 from 09:00 CT to 13:00 CT
Location: Dallas
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.
Posted on Jun 16, 13:07 CDT
Duration: 07/07/2021 from 23:00 AEST to 07/08/2021 03:00 AEST
Location: Melbourne
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:21 CDT
Duration: 07/07/2021 from 21:00 SGT to 07/08/2021 01:00 SGT
Location: Singapore
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:22 CDT
Duration: 07/07/2021 from 23:00 AEST to 07/08/2021 03:00 AEST
Location: Sydney
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:24 CDT
Duration: 07/07/2021 from 09:00 ET to 13:00 ET
Location: Toronto
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:25 CDT
Duration: 7/12/21 from 09:00 CDT
Location: Amsterdam
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:44 CDT
Duration: 7/12/21 from 09:00 CDT
Location: Manchester
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:00 CDT
Duration: 7/12/21 from 09:00 CDT
Location: London
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:58 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 17:01 CDT
Scheduled - Duration: 7/12/21 from 16:00 CDT
Location: Melbourne
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 17:01 CDT
Duration: 7/12/21 from 16:00 CDT
Location: Singapore
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:05 CDT
Duration: 7/12/21 from 16:00 CDT
Location: Sydney
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:07 CDT
Duration: 7/13/21 from 11:00 CDT
Location: Dallas
Type Of Event: Secure Cloud Integrated Backups - v11 upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:50 CDT
Duration: 7/13/21 from 13:00 CDT
Location: Los Angeles
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 16:56 CDT
Duration: 7/14/21 from 09:00 CDT
Location: Sterling
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:06 CDT
Duration: 7/14/21 from 09:00 CDT
Location: Toronto
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:09 CDT
Duration: 7/14/21 from 09:00 CDT
Location: Reston
Type Of Event: Secure Cloud Integrated Backups - v11 Upgrade

Summary: iland Engineering will be performing upgrades on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers. This latest vendor update to our backup product incorporates significant bug fixes and enhancements benefiting all customers currently utilizing this service.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Posted on Jun 10, 17:03 CDT
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021
Completed - The scheduled maintenance has been completed.
Jun 23, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:01 CDT
Scheduled - Duration: 06/23/21 from 22:00-23:00 ET
Location: Toronto
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 14:02 CDT
Completed - Duration: 6/24/2021 from 12:00 ET to 16:00 ET
Location: Sterling
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade - POSTPONED

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 23, 15:30 CDT
Scheduled - Duration: 6/24/2021 from 12:00 ET to 16:00 ET
Location: Sterling
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 16:03 CDT
Completed - Duration: 06/24/2021 09:00 PT to 13:00 PT
Location: Los Angeles
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade - POSTPONED

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 23, 15:28 CDT
Scheduled - Duration: 06/24/2021 09:00 PT to 13:00 PT
Location: Los Angeles
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 17:05 CDT
Completed - Duration: 06/242021 from 13:00 BST to 17:00 BST
Location: Manchester
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade - POSTPONED

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 23, 15:27 CDT
Scheduled - Duration: 06/242021 from 13:00 BST to 17:00 BST
Location: Manchester
Type Of Event: iland Secure Cloud Backup with Veeam v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup service will be unavailable. This latest vendor update to our iland Secure Cloud Backup product incorporates significant bug fixes and enhancements.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 17:07 CDT
Completed - The scheduled maintenance has been completed.
Jun 23, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 13:00 CDT
Scheduled - Duration: 06/23/21 from 20:00 - 22:00 CEST
Location: Amsterdam
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 14:00 CDT
Completed - The scheduled maintenance has been completed.
Jun 23, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 11:00 CDT
Scheduled - Duration: 06/24/21 from 02:00-04:00 AEST
Location: Melbourne
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 13:50 CDT
Completed - The scheduled maintenance has been completed.
Jun 23, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 09:00 CDT
Scheduled - Duration: 06/23/21 from 22:00-23:00 SGT
Location: Singapore
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 13:53 CDT
Completed - The scheduled maintenance has been completed.
Jun 23, 00:00 CDT
Update - iland Engineering will has extended this maintenance window for an additional 2-hours to address a service issue identified during the upgrade process that is preventing services from resuming to normal operational status. The Engineering team is currently working with the software vendor to address this issue. Additional updates will be provided as we continue to troubleshoot towards resolution.
Jun 22, 21:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 CDT
Scheduled - Duration: 06/22/21 from 21:00 - 23:00 ET
Location: Reston
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 14:06 CDT
Jun 22, 2021
Completed - The scheduled maintenance has been completed.
Jun 22, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 14:00 CDT
Scheduled - Duration: 06/22/21 from 20:00 - 22:00 BST
Location: Manchester
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 14:04 CDT
Completed - The scheduled maintenance has been completed.
Jun 22, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 11:00 CDT
Scheduled - Duration: 06/23/21 from 02:00-04:00 AEST
Location: Sydney
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 13:58 CDT
Jun 21, 2021
Completed - The scheduled maintenance has been completed.
Jun 21, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 19:00 CDT
Scheduled - Duration: 06/21/2021 from 20:00 ET to 06/22/2021 00:00 ET
Location: Sterling
Type Of Event: Scheduled Host and Storage Infrastructure Maintenance

Summary: iland Engineering will be performing routine software updates to our hosts and storage arrays. These updates will address known issues and allow for new functionality.

Impact: Virtual machines will be unobtrusively migrated to other hosts. Also, some customers may experience slight degradation in storage performance during controller failovers as part of the upgrade process.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 8, 15:06 CDT
Completed - The scheduled maintenance has been completed.
Jun 21, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 20:01 CDT
Scheduled - Duration: 06/21/21 from 20:00 - 22:00 CDT
Location: Dallas
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 14:21 CDT
Completed - The scheduled maintenance has been completed.
Jun 21, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 14:00 CDT
Scheduled - Duration: 06/21/21 from 20:00 - 22:00 BST
Location: London
Type Of Event: Scheduled Infrastructure Maintenance - vCloud Director Upgrade

Summary: iland Engineering will be upgrading the vCloud Director infrastructure supporting the iland Cloud and iland Secure Cloud environment. This latest vendor update to the iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements for all customers currently utilizing this service.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 14:16 CDT
Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Completed - Duration: 6/23/2021 from 14:00 CEST to 18:00 CEST
Location: Amsterdam
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 19:04 CDT
Scheduled - Duration: 6/23/2021 from 14:00 CEST to 18:00 CEST
Location: Amsterdam
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:57 CDT
Completed - Duration: 6/23/2021 from 11:00 CT to 15:00 CT
Location: Dallas
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 19:03 CDT
Scheduled - Duration: 6/23/2021 from 11:00 CT to 15:00 CT
Location: Dallas
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 16:02 CDT
Completed - Duration: 6/23/2021 from 13:00 BST to 17:00 BST
Location: Manchester
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 19:02 CDT
Scheduled - Duration: 6/23/2021 from 13:00 BST to 17:00 BST
Location: Manchester
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 16:00 CDT
Completed - Duration: 6/23/2021 from 13:00 BST to 17:00 BST
Location: London
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 19:01 CDT
Scheduled - Duration: 6/23/2021 from 13:00 BST to 17:00 BST
Location: London
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:58 CDT
Completed - Duration: 6/23/2021 from 02:00 AEST to 06:00 AEST
Location: Melbourne
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 19:01 CDT
Scheduled - Duration: 6/23/2021 from 02:00 AEST to 06:00 AEST
Location: Melbourne
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:54 CDT
Completed - Duration: 6/23/2021 from 00:00 SGT to 04:00 SGT
Location: Singapore
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 19:00 CDT
Scheduled - Duration: 6/23/2021 from 00:00 SGT to 04:00 SGT
Location: Singapore
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:55 CDT
Completed - Duration: 6/23/2021 from 02:00 AEST to 06:00 AEST
Location: Sydney
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 18:59 CDT
Scheduled - Duration: 6/23/2021 from 02:00 AEST to 06:00 AEST
Location: Sydney
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:56 CDT
Completed - Duration: 6/22/2021 from 09:00 PT to 13:00 PT
Location: Los Angeles
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 18:59 CDT
Scheduled - Duration: 6/22/2021 from 09:00 PT to 13:00 PT
Location: Los Angeles
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:52 CDT
Completed - Duration: 6/21/2021 from 12:00 ET to 16:00 ET
Location: Toronto
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 18:57 CDT
Scheduled - Duration: 6/21/2021 from 12:00 ET to 16:00 ET
Location: Toronto
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:48 CDT
Completed - Duration: 6/21/2021 from 14:00 CEST to 18:00 CEST
Location: Amsterdam
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

The following scheduled upgrade maintenance is postponed until further notice. A new scheduled date for this upgrade will be posted at a later time. If you have any questions, please contact our Support Helpdesk for further assistance.
Jun 18, 18:56 CDT
Scheduled - Duration: 6/21/2021 from 14:00 CEST to 18:00 CEST
Location: Amsterdam
Type Of Event: iland Secure DRaaS with Veeam - v11 Upgrade

Summary: As part of on-going maintenance, iland Engineering will be updating the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure.

Impact: During this maintenance window, the iland Secure Cloud Backup and iland Secure DRaaS with Veeam service will be unavailable. This latest vendor update to our iland Secure Cloud Backup and iland Secure DRaaS with Veeam product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 15:46 CDT
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:00 CDT
Scheduled - Duration: 06/18/2021 from 10:00 CT to 12:00 CT
Location: Dallas
Type Of Event: Scheduled Infrastructure Maintenance

Summary: iland Engineering will be performing power maintenance to the underlying infrastructure supporting dal26.ilandcloud.com.

Impact: This is a proactive notice and no impact to running virtual machines or recovery virtual machines is expected.

Customer Action: There is no action required.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 8, 15:03 CDT
Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021
Resolved - iland Engineering have confirmed no further issues for this incident. All services continue to remain operational. This incident is now resolved.

If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance.
Jun 15, 17:15 CDT
Monitoring - iland Engineering have resolved the issue with the storage repository impacting the iland Secure Cloud Backup infrastructure located at the Dallas facility. All services for dal22-backup01.ilandcloud.com are operational at this time and iland Engineering will continue to monitor the environment for the next 24-hours to insure stability.

All services will resume automatically with no customer intervention required.
Jun 14, 16:50 CDT
Investigating - iland Engineering are investigating a potential issue with a storage repository impacting the iland Secure Cloud Backup infrastructure located in the Dallas facility. Some customers peering to the dal22-backup01.ilandcloud.com service provider may see job failures while we work to identify the root cause.
Jun 14, 16:27 CDT
Completed - The scheduled maintenance has been completed.
Jun 15, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 08:00 CDT
Scheduled - Duration: 06/15/2021 from 08:00 CT to 12:00 CT
Location: Dallas

iland engineers will be performing upgrades on the iland Secure Cloud Backup for Office 365 infrastructure for customers peered with dal22-backup10.ilandcloud.com. We will be upgrading to Veeam Backup for Microsoft Office 365 version 5b. This latest vendor update to our backup product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment. Please be aware if you are managing backups via a local VEX install, you will need to upgrade your VEX version to be able to see backup information following the upgrade.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
May 25, 17:13 CDT
Completed - The scheduled maintenance has been completed.
Jun 15, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 08:00 CDT
Scheduled - Duration: 06/15/2021 from 09:00 ET to 13:00 ET
Location: Sterling

iland engineers will be performing upgrades on the iland Secure Cloud Backup for Office 365 infrastructure. We will be upgrading to Veeam Backup for Microsoft Office 365 version 5b. This latest vendor update to our backup product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment. Please be aware if you are managing backups via a local VEX install, you will need to upgrade your VEX version to be able to see backup information following the upgrade.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
May 25, 17:12 CDT
Jun 14, 2021
Resolved - iland Engineering have confirmed no further issues for this incident. All services continue to remain operational. This incident is now resolved.

If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance.
Jun 14, 14:14 CDT
Monitoring - iland Engineering have resolved the issue with the storage repository impacting the iland Secure Cloud Backup infrastructure located at the Reston facility. All services for res01-backup02.ilandcloud.com are operational at this time and iland Engineering will continue to monitor the environment for the next 24-hours to insure stability.

All services will resume automatically with no customer intervention required.
Jun 12, 16:09 CDT
Identified - iland Engineering have identified an issue with a storage repository impacting the iland Secure Cloud Backup infrastructure located in the Reston facility. Some customers peering to res01-backup02.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Jun 12, 15:53 CDT
Completed - The scheduled maintenance has been completed.
Jun 14, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:01 CDT
Scheduled - Duration: 06/14/2021 from 08:00 CT to 12:00 CT
Location: Dallas

iland engineers will be performing upgrades on the iland Secure Cloud Backup for Office 365 infrastructure for customers peered with dal22-backup04.ilandcloud.com and dal22-backup09.ilandcloud.com. We will be upgrading to Veeam Backup for Microsoft Office 365 version 5b. This latest vendor update to our backup product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment. Please be aware if you are managing backups via a local VEX install, you will need to upgrade your VEX version to be able to see backup information following the upgrade.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
May 25, 17:10 CDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021
Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:30 CDT
Scheduled - Duration: 06/11/2021 from 22:30 ET to 06/12/2021 00:00 ET
Location: Reston
Type Of Event: Emergency Infrastructure Maintenance

Summary: iland Engineering will be performing emergency maintenance to the iland Cloud and iland Secure Cloud environment. This latest vendor update to our iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 9, 09:40 CDT
Completed - The scheduled maintenance has been completed.
Jun 11, 21:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:01 CDT
Scheduled - Duration: 06/11/2021 from 20:00 CT to 21:30 CT
Location: Dallas
Type Of Event: Emergency Infrastructure Maintenance

Summary: iland Engineering will be performing emergency maintenance to the iland Cloud and iland Secure Cloud environment. This latest vendor update to our iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 9, 09:41 CDT
Completed - The scheduled maintenance has been completed.
Jun 11, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 15:30 CDT
Scheduled - Duration: 06/11/2021 from 21:30 BST to 06/12/2021 00:00 BST
Location: Manchester
Type Of Event: Emergency Infrastructure Maintenance

Summary: iland Engineering will be performing emergency maintenance to the iland Cloud and iland Secure Cloud environment. This latest vendor update to our iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 9, 09:39 CDT
Completed - The scheduled maintenance has been completed.
Jun 11, 15:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 14:00 CDT
Scheduled - Duration: 06/11/2021 from 20:00 BST to 21:30 BST
Location: London
Type Of Event: Emergency Infrastructure Maintenance

Summary: iland Engineering will be performing emergency maintenance to the iland Cloud and iland Secure Cloud environment. This latest vendor update to our iland Cloud and iland Secure Cloud product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment.

Impact: During this maintenance window, operations to virtual machines via the iland Secure Cloud Console will be inaccessible. Customers using iland's Secure DRaaS products may see intermittent site disconnects and will be unable to perform operations on protected virtual machines. We also require failover tests to be stopped during the maintenance. There will be no impact to running or protected virtual machines during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 9, 09:37 CDT
Completed - The scheduled maintenance has been completed.
Jun 11, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:00 CDT
Scheduled - Duration: 06/11/2021 from 17:00 CEST to 18:00 CEST
Location: Amsterdam
Type Of Event: Scheduled iland Secure Cloud Backup Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing maintenance on the iland Secure Cloud Backup infrastructure.

Impact: Some customers peering to the ams01-backup01.ilandcloud.com service provider may see job failures while we perform this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 2, 08:37 CDT
Resolved - Maintenance has completed successfully.
Jun 11, 10:55 CDT
Identified - Duration: Immediately
Location: Manchester
Type Of Event: Emergency Storage Infrastructure Maintenance

Summary: iland Engineering will be performing emergency maintenance to one of our our storage arrays. This maintenance will address known issues.

Impact: No impact to running virtual machines is expected. However, some customers may experience slight degradation in storage performance during controller failovers as part of the upgrade process.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 11, 10:07 CDT
Completed - The scheduled maintenance has been completed.
Jun 11, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 09:00 CDT
Scheduled - Duration: 06/11/2021 from 09:00 CT to 10:00 CT
Location: Dallas
Type Of Event: Scheduled Backup Infrastructure Maintenance

Summary: As part of on-going maintenance, iland Engineering will be performing maintenance on the infrastructure that provides daily backups to our iland Cloud and iland Secure Cloud customers.

Impact: iland will be performing this upgrade outside of the daily backup windows, no backup jobs will be missed during this maintenance.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 2, 08:28 CDT
Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 19:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 16:51 CDT
Scheduled - Duration: 06/10/2021 from 20:00 ET to 21:00 ET
Location: Reston
Type Of Event: Scheduled Maintenance

Summary: As part of on-going maintenance, iland Engineering will be applying an important update to our iland Secure DRaaS with Zerto infrastructure. This update will improve performance of the iland Secure DRaaS with Zerto Infrastructure.

Impact: Live and test failovers will be unavailable at this time however, replication will still occur.

Customer Action: Customers are required to stop all failover tests prior to this maintenance window and may see an intermittent site disconnect status.

If you have any questions regarding this maintenance, please contact our Support team.
May 26, 14:00 CDT
Completed - The scheduled maintenance has been completed.
Jun 10, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 14:01 CDT
Scheduled - Duration: 06/10/2021 from 20:00 BST to 21:00 BST
Location: Manchester
Type Of Event: Scheduled Maintenance

Summary: As part of on-going maintenance, iland Engineering will be applying an important update to our iland Secure DRaaS with Zerto infrastructure. This update will improve performance of the iland Secure DRaaS with Zerto Infrastructure.

Impact: Live and test failovers will be unavailable at this time however, replication will still occur.

Customer Action: Customers are required to stop all failover tests prior to this maintenance window and may see an intermittent site disconnect status.

If you have any questions regarding this maintenance, please contact our Support team.
May 26, 14:02 CDT
Completed - This maintenance has completed successfully.
Jun 10, 14:06 CDT
In progress - Due to the nature of the bug being addressed, iland engineers have decided to perform this maintenance asap. We are beginning now and will update when completed.

Thank you.
Jun 10, 12:33 CDT
Scheduled - Duration: 06/10/2021 from 20:00 ET to 22:00 ET
Location: Sterling
Type Of Event: Emergency Storage Infrastructure Maintenance

Summary: iland Engineering will be performing emergency maintenance to one of our our storage arrays. This maintenance will address known issues.

Impact: No impact to running virtual machines is expected. However, some customers may experience slight degradation in storage performance during controller failovers as part of the upgrade process.

Customer Action: There is no action required. All services will resume as normal at the end of the maintenance window.

If you have any questions regarding this maintenance, please contact our Support team.
Jun 10, 12:08 CDT
Resolved - iland Engineering have confirmed no further issues for this incident. All services continue to remain operational. This incident is now resolved.

If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance.
Jun 10, 13:44 CDT
Monitoring - iland Engineering have resolved the issue affecting replication of the Secure DRaaS with Veeam service located in the Dallas facility. All affected services have been verified operational at this time and iland Engineering will continue to monitor the environment for the next 24-hours to insure on-going stability.

All services will resume automatically with no customer intervention required
Jun 8, 09:49 CDT
Investigating - iland Engineering are investigating an issue affecting replication services for Secure DRaaS with Veeam within the Dallas location. Some customers peered the dal25-backup01.ilandcloud.com VCC service may exhibit errors or failures in their replication jobs until the issue is resolved.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
Jun 7, 16:16 CDT
Completed - The scheduled maintenance has been completed.
Jun 10, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 CDT
Scheduled - Duration: 06/10/2021 from 08:00 CT to 12:00 CT
Location: Dallas

iland engineers will be performing upgrades on the iland Secure Cloud Backup for Office 365 infrastructure for customers peered with dal22-backup06.ilandcloud.com. We will be upgrading to Veeam Backup for Microsoft Office 365 version 5b. This latest vendor update to our backup product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment. Please be aware if you are managing backups via a local VEX install, you will need to upgrade your VEX version to be able to see backup information following the upgrade.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
May 25, 17:00 CDT
Completed - The scheduled maintenance has been completed.
Jun 10, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 CDT
Scheduled - Duration: 06/10/2021 from 14:00 BST to 18:00 BST
Location: London

iland engineers will be performing upgrades on the iland Secure Cloud Backup for Office 365 infrastructure for customers peered with lon02-backup04.ilandcloud.com and lon02-backup06.ilandcloud.com. We will be upgrading to Veeam Backup for Microsoft Office 365 version 5b. This latest vendor update to our backup product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment. Please be aware if you are managing backups via a local VEX install, you will need to upgrade your VEX version to be able to see backup information following the upgrade.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
May 25, 16:58 CDT
Completed - The scheduled maintenance has been completed.
Jun 10, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 CDT
Scheduled - Duration: 06/10/2021 from 09:00 ET to 13:00 ET
Location: Sterling

iland engineers will be performing upgrades on the iland Secure Cloud Backup for Office 365 infrastructure for customers peered with str02-backup09.ilandcloud.com. We will be upgrading to Veeam Backup for Microsoft Office 365 version 5b. This latest vendor update to our backup product incorporates significant bug fixes and enhancements that allow iland to offer a more stable environment. Please be aware if you are managing backups via a local VEX install, you will need to upgrade your VEX version to be able to see backup information following the upgrade.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US 1-800-697-7088
UK +(44) (0) 20 7096 0149
SG +(65) 3158 8438
NL +(31) (0) 10 808 0440
AU +(61) (0) 2 9056 7004
May 25, 16:55 CDT
Resolved - iland Engineering have confirmed no further issues for this incident. All services continue to remain operational. This incident is now resolved.

If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance.
Jun 10, 10:12 CDT
Monitoring - iland Engineering have resolved the issue with the storage repository impacting the iland Secure Cloud Backup infrastructure located at the Reston facility. All services for res01-backup02.ilandcloud.com are operational at this time and iland Engineering will continue to monitor the environment for the next 24-hours to insure stability.

All services will resume automatically with no customer intervention required
Jun 8, 21:33 CDT
Identified - iland Engineering have identified an issue with a storage repository impacting the iland Secure Cloud Backup infrastructure located in the Reston facility. Some customers peering to res01-backup02.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Jun 8, 21:17 CDT