All Systems Operational
Amsterdam AMS02 (Europe) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Secure DRaaS with DT   Operational
iland Lab Engine   Operational
Amsterdam AMS03 (Europe) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Lab Engine   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud Backup   Operational
90 days ago
100.0 % uptime
Today
iland Secure Private Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure DRaaS with DT   Operational
90 days ago
100.0 % uptime
Today
iland Secure DRaaS with Veeam   Operational
90 days ago
100.0 % uptime
Today
iland Secure DRaaS with Zerto   Operational
90 days ago
100.0 % uptime
Today
Amsterdam AMS04 (Europe) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
Dallas DAL02 (North America) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Lab Engine   Operational
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
Dallas DAL06 (North America) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Lab Engine   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud Backup   Operational
90 days ago
100.0 % uptime
Today
iland Secure Private Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure DRaaS with DT   Operational
90 days ago
100.0 % uptime
Today
iland Secure DRaaS with Veeam   Operational
90 days ago
100.0 % uptime
Today
iland Secure DRaaS with Zerto   Operational
90 days ago
100.0 % uptime
Today
London LON02 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Lab Engine   Operational
Los Angeles LAX01 (North America) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Lab Engine   Operational
Manchester MAN01 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Lab Engine   Operational
Reston RES01 (North America) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Lab Engine   Operational
Singapore SIN01 (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with DT   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Lab Engine   Operational
Sydney SYD02 (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
iland Cloud   Operational
90 days ago
100.0 % uptime
Today
iland Secure Cloud   Operational
iland Secure Cloud Backup   Operational
iland Secure Private Cloud   Operational
iland Secure DRaaS with Veeam   Operational
iland Secure DRaaS with Zerto   Operational
iland Secure DRaaS with DT   Operational
iland Lab Engine   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Singapore - Scheduled Maintenance Feb 24, 11:00-15:00 CST
Duration: 02/25/2018 from 01:00 SGT to 05:00 SGT
Location: Singapore
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Singapore datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Feb 13, 08:55 CST
London - Scheduled Maintenance Feb 27, 14:00-18:00 CST
Duration: 02/27/2018 from 20:00 GMT to 02/28/2017 00:00 GMT
Location: London
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing a hardware replacement on network infrastructure in our London data center. The purpose of this maintenance is to upgrade our core routers to enable faster throughput, the latest security features, and enhanced connectivity to our providers.

Customers may experience brief intermittent connectivity during the maintenance window as we recycle each member of our redundant routing cluster.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Jan 30, 10:48 CST
Update - Posting an update as a reminder for this upcoming maintenance.
Feb 20, 16:51 CST
Scheduled - We are contacting you in preparation for iland's upgrade to Zerto 5.5. The Zerto 5.5 version brings some exciting new features but also allows iland to take advantage of some new provider scale and performance enhancements. That being said, we are reaching out to you so that you have the opportunity to upgrade your legacy version to a compatible version with 5.5.

Based on a recent poll of our client base, we have identified some users that are currently running Zerto 4.5, which is not compatible with Zerto 5.5 (See iland Product Compatibility Matrix below). To verify what version you are currently on, please go to your Zerto Virtual Manager (ZVM), click the menu button at the top right hand of the screen, then click "about." The upgrade process is a simple one, it just involves updating the ZVM, then the Zerto VRA's (Virtual Replication Appliances). Because of the nature of the upgrade, Zerto requires its customers to first upgrade to version 5.0 (ZVM, then VRA), then to version 5.5 (ZVM, then VRA).

iland will begin performing our upgrade to Zerto 5.5 starting on March 1st, 2018. As such, we want to ensure that you are upgraded prior to this date.

We have posted a how-to on this process here:

Zerto Virtual Manager 5.0 Upgrade - https://www.zerto.com/zvr-5-0/zerto-virtual-replication-5-0-upgrading-5-0/

Zerto Virtual Manager 5.5 Upgrade - https://www.zerto.com/zvr-5-5/upgrading-zvr-5-0-to-5-5-quickly-and-easily-demo/

Zerto 5.0 Update 2 Patch 1 Installer - https://ilandcloud.box.com/v/Zerto-50-U2-P1

Zerto 5.5 Update 3 Patch 1 Installer - https://ilandcloud.box.com/s/op5xjnkd0ym8933tbczicaash8g3zu7w

Keep in mind that if you have not upgraded prior to this date, your iland Secure DRaaS with Zerto replication services will cease to function as your site will be unpaired resulting in loss of replication and fail-over ability.

Stay up to date on our latest software versions by checking our Product Compatibility Matrix (https://ilandcloud.atlassian.net/wiki/spaces/ICC/pages/35815425/iland+Product+Compatibility+Matrix).

It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you have any questions or concerns you can also create a session with our engineering staff to run through this together if you would prefer by contacting our support team either through our Secure Cloud Console, or through one of our other contact methods.

Thank you,
The iland Team

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Jan 29, 15:15 CST
Los Angeles - Scheduled Maintenance Mar 5, 22:00 - Mar 6, 02:00 CST
Duration: 03/05/2018 from 20:00 PST to 03/06/2018 00:00 PST
Location: Los Angeles
Type Of Event: Scheduled Infrastructure Maintenance

As part of on-going maintenance, iland engineers will be performing a hardware replacement on network infrastructure in our Los Angeles data center. The purpose of this maintenance is to upgrade our core routers to enable faster throughput, the latest security features, and enhanced connectivity to our providers. Customers may experience brief intermittent connectivity during the maintenance window as we recycle each member of our redundant routing cluster.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Jan 26, 08:07 CST
Amsterdam - Scheduled Maintenance Mar 13, 17:00-23:00 CST
Duration: 03/14/2018 from 00:00 CET to 06:00 CET
Location: Amsterdam
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Amsterdam datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Posted on Feb 6, 14:16 CST
Past Incidents
Feb 22, 2018

No incidents reported today.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018
Completed - The scheduled maintenance has been completed.
Feb 15, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 20:00 CST
Scheduled - Duration: 02/14/2018 from 08:00 PM CST to 02/15/2018 00:00 CST
Location: Dallas
Type Of Event: Hardware Maintenance

iland engineers need to perform hardware maintenance on the storage array that backs the iland Secure Cloud and iland Secure DRaaS with Zerto infrastructure. This maintenance will address known issues and allow for new functionality. No impact to running virtual machines, failover tests or VPG operations is expected.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Feb 13, 15:17 CST
Feb 14, 2018
Completed - The scheduled maintenance has been completed.
Feb 14, 16:00 CST
Update - iland engineers are extending this maintenance by 1 hour as the hardware replacement is taking longer than expected.
Feb 14, 15:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 12:00 CST
Scheduled - Duration: 02/14/2018 from 12:00 EST to 16:00 EST
Location: Reston
Type Of Event: Scheduled Maintenance

iland engineers need to perform urgent hardware maintenance on the iland Secure Cloud Backup and iland Secure DRaaS with Veeam infrastructure. A failing raid controller needs to be replaced. During this maintenance window, services will be unavailable and jobs will not run. Jobs will resume once the maintenance has completed and services are available.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Feb 13, 16:26 CST
Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018
Completed - The scheduled maintenance has been completed.
Feb 9, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 17:01 CST
Scheduled - Duration: 02/09/2018 from 00:00 CET to 07:00 CET
Location: Amsterdam
Type Of Event: Scheduled Network Maintenance

As part of on-going maintenance, one of iland’s redundant providers will be performing maintenance on their upstream networking infrastructure at our Amsterdam datacenter. No downtime is expected during the maintenance window.

It is our goal to provide the highest level of uptime and reliability in order for us to consistently serve our customers. If you have any questions regarding this maintenance, please contact our Support team.

Thank you,
iland Support

https://www.iland.com/support/
US +1.800.697.7088
UK +44.(0).20.7096.0149
SG +65.31588301
Feb 6, 14:20 CST